Never a pleasant experience to have a cab driver cancel on you, is it? Uber and Ola customers would know how common it is to book a cab and inform the driver of where you want to be dropped, only to have him ask hundreds of questions to you. Where’s the drop point? Online payment or cash? Are you she/her?
However, recently one Ola driver crossed all the limits and asked the customer his CIBIL score before arriving at the pick up point. Reportedly, the driver cancelled the cab after customer replied his CIBIL score 700. The cab driver claimed that his CIBIl Score is 800 and he doesn’t entertain anyone with less than 750 CIBIL Score.
The customer has filed a complaint against the cab driver after which cab drivers protested again their right to know. Reportedly, the cab service providers are making CIBIL Score mandatory for the customers to book the rides. Customers will also have to fill a 50 questions questionnaire every-time to book a cab.
In another similar incident an Uber cab driver was detained after he asked the customer their pronouns and cancelled the booking of those who didn’t have pronouns.